Information on product/supplier warranties can be found here or within the products description.
WPS Gear
If your product is fulfilled by Warrior Poet Society and arrives damaged, flattened, or broken, feel free to reach out to our customer support team and include the details below. With this, we'd be happy to help!
- Order Number
- Product(s) inquiring about
- Pictures/Images of product(s)
Please be sure you have reviewed the WPS products description for warranty information before reaching out as the answer may be found there. For example:
The limited warranty covers any defect in material or workmanship which results in breakage during normal use for 1 year warranty period. DISCLAIMER OF ALL OTHER WARRANTIES By purchasing any item produced by Warrior Poet Society, the buyer assumes responsibility to ascertain and follow all applicable federal, state, local and international laws in having, owning, carrying, shipping, transporting, and use of any Warrior Poet Society products. The buyer expressly agrees to indemnify and hold harmless Warrior Poet Society, for all claims resulting directly or indirectly from the purchase, ownership, transportation or use of the item in violation of applicable federal, state and local laws or regulations. You must be 18 years of age to purchase Warrior Poet Society knives. You may have other rights, which vary in different jurisdictions. WARRIOR POET SOCIETY PRODUCTS GROUP LLC, SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR ANY DAMAGES WHATSOEVER ARISING FROM THE SALE, HANDLING OR USE OF ANY PRODUCTS.
HRT Tactical Gear
If you receive an HRT product with manufacturing or materials defects, shoot an email and our partners at HRT would be happy to make it right.
We’re here for the long haul and want you to get a lifetime of use out of your gear. This applies to the original purchaser and is non-transferable. We are committed to our customers. We know that you demand high-quality and durable products that aren’t going to fail when needed most. That’s why we stand behind our products and offer a Lifetime Warranty.
Shivworks Knives
The limited warranty covers any defect in material or workmanship which results in breakage during normal use for 1 year warranty period.
DISCLAIMER OF ALL OTHER WARRANTIES
By purchasing any item produced by Shivworks Products Group, LLC (“Shivworks”), the buyer assumes responsibility to ascertain and follow all applicable federal, state, local and international laws in having, owning, carrying, shipping, transporting, and use of any Shivworks’ products. Shivworks products may be sharp, dangerous and even deadly, if used improperly, negligently, and/or illegally and You further agree that you will take such steps as may be reasonably necessary or required by applicable law to keep Shivworks products out of the hands of minors, mentally ill, untrained and/ or immature individuals. The buyer expressly agrees to indemnify and hold harmless Shivworks, for all claims resulting directly or indirectly from the purchase, ownership, transportation or use of the item in violation of applicable federal, state and local laws or regulations. You must be 18 years of age to purchase Shivworks knives. You may have other rights, which vary in different jurisdictions.
SHIVWORKS PRODUCTS GROUP LLC, SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR ANY DAMAGES WHATSOEVER ARISING FROM THE SALE, HANDLING OR USE OF ANY PRODUCTS.
If your question is not answered above or within a product description, feel free to reach out to our customer support team and they'd be happy to assist you! Average response time is 48 hours. Office hours are Monday - Friday from 9:00AM - 5:00PM (EDT).